Your privacy is important to us. This Privacy Policy outlines how HerbyShine™ (hereinafter referred to as “we”, “our”, or “us”) collects, uses, and discloses personal information through its website https://herbyshine.com (hereinafter referred to as the “Site”).
By using this Site, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Site.
This Privacy Policy is part of and subject to our Terms and Conditions.
Effective Date: 16 July 2025
1. Collection of Information
When you browse this Site without submitting any personal data, certain information may still be collected automatically, such as your IP address, browser type, operating system, location, time and date of access, pages visited, and referring website. This information does not personally identify you.
When you create an account, make a purchase, submit a contact form, or communicate with us, we may collect personal data including your name, address, email, phone number, and payment details. This information is used to process your requests, support your experience, and as required by law.
2. Use of User Information
We may use the personal information you provide:
- To process orders and manage your account
- To improve our website and offerings
- For marketing and promotional purposes
- To comply with legal obligations
- To develop and improve our products and services
- To send you updates, newsletters, or offers, unless you opt-out
We do not sell or rent your personal information to third parties.
3. Banking Information
HerbyShine does not store your credit/debit card or banking details. These are handled securely by third-party payment gateways. We are not liable for data theft, misuse, or other issues that may arise on third-party platforms.
4. Data Hosting
Our website is hosted with third-party providers that maintain industry-standard data security practices. However, we are not responsible for breaches or losses resulting from actions by the hosting provider.
5. Cookies
We use cookies and similar technologies to enhance user experience and analyze site traffic. Cookies assign a random unique user ID to recognize returning users. You can control cookies through your browser settings.
Third-party advertisers may also use cookies; we have no control over their use.
6. External Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of such sites. We encourage you to review their policies before engaging.
7. Governing Law
This Privacy Policy shall be governed by the laws of India. Disputes shall fall under the jurisdiction of the courts located in India.
8. Severability
If any part of this Privacy Policy is held to be unenforceable by a competent court, the rest will continue in effect.
9. Sharing of Information
We may share your personal data without consent:
- To comply with legal requirements, such as court orders or law enforcement requests
- Within our group companies or with employees on a need-to-know basis
- With third parties processing data on our behalf under strict confidentiality and data protection obligations
10. Information Security
We use secure servers, firewalls, encryption, and limited access protocols to protect your personal information. Despite our efforts, no system is completely secure, and we cannot guarantee the security of information shared online.
11. Policy Updates
Our Privacy Policy may change over time to reflect updates in law, technology, or business practices. We recommend reviewing this page periodically. All changes will be consistent with our commitment to your privacy.
12. Grievance Redressal
If you have any concerns regarding this Privacy Policy or the use of your personal data, please contact our Grievance Officer:
Grievance Officer
Email: support@herbyshine.com